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FREQUENTLY ASKED QUESTIONS

You Asked, We Answered

HOW FREQUENTLY ARE TOYS AND SURFACES CLEANED? 

Daily,  our job is to keep your children safe and sound, so you can be rest assured that we employ the very best practices when it comes to cleanliness and sanitation. 

WHAT IS THE MAXIMUM NUMBER OF CHILDREN YOU CAN TAKE CARE OF AT ONCE?

It is important that we ensure that all children receive the proper attention, care, and love that families should expect for their little ones. Our current ratios of staff to children are 1 to 4.

WHAT IS YOUR TRAVEL/VACATION POLICY FOR CHILDREN? 

Families are welcome to vacation and if their child will miss a day of school, we just ask you to provide us with your travel plans at least one week in advance of your intended departure date (via e-mail). No vacation credits or reimbursements will be offered for missed school days as families are paying tuition to hold their child’s seat within our program. Your child’s seat in our program is theirs, and theirs alone, which is why we charge tuition and not an hourly/daily rate. Tuition payments are due each week (on Monday) whether or not your child attends school while registered in our program.

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